Stop Scope Creep in Salesforce: Case Split by Vicasso
Vicasso
Stop Scope Creep in Salesforce: Case Split by Vicasso
1:48
Vicasso's Case Split Agentforce Extension
Vicasso
Vicasso's Case Split Agentforce Extension
1:07
Email to Case Premium for Salesforce: Capture Every Reply from Any Device
Vicasso
Email to Case Premium for Salesforce: Capture Every Reply from Any Device
1:38
Best Customer Feedback Software for Salesforce: Simple Survey (Native App)
Vicasso
Best Customer Feedback Software for Salesforce: Simple Survey (Native App)
1:43
Automatically Remove Irrelevant Files from Salesforce Cases with File Slayer
Vicasso
Automatically Remove Irrelevant Files from Salesforce Cases with File Slayer
2:00
Automate Case Merging in Salesforce with Case Merge Premium by Vicasso
Vicasso
Automate Case Merging in Salesforce with Case Merge Premium by Vicasso
2:26
Efficient Salesforce Case Pages: Start Simple, Scale Smart
Vicasso
Efficient Salesforce Case Pages: Start Simple, Scale Smart
20:21
Simple Survey Spring '25 Release
Vicasso
Simple Survey Spring '25 Release
33:36
Vicasso's Simple Survey Agentforce Extension
Vicasso
Vicasso's Simple Survey Agentforce Extension
0:55
Forward Emails to Create Cases on Behalf of the Customer in Salesforce with Email to Case Premium
Vicasso
Forward Emails to Create Cases on Behalf of the Customer in Salesforce with Email to Case Premium
1:46
Beware: The Scope Creeper - Use Case Split to Break the Curse of Never-Ending Cases
Vicasso
Beware: The Scope Creeper - Use Case Split to Break the Curse of Never-Ending Cases
19:24
Increase Agent Productivity with Canned Responses in Salesforce [Email to Case Premium]
Vicasso
Increase Agent Productivity with Canned Responses in Salesforce [Email to Case Premium]
1:14
Dreamforce 2024 Unboxing with Sam from Vicasso
Vicasso
Dreamforce 2024 Unboxing with Sam from Vicasso
2:07
Vicasso, Winner of Salesforce Demo Jam!
Vicasso
Vicasso, Winner of Salesforce Demo Jam!
3:00
Configuring the Connected App
Vicasso
Configuring the Connected App
23:54
Boost Customer Satisfaction: Automate Salesforce Case Prioritization with Case Flags
Vicasso
Boost Customer Satisfaction: Automate Salesforce Case Prioritization with Case Flags
2:19
Redirect respondents to different places based on their feedback with Simple Survey
Vicasso
Redirect respondents to different places based on their feedback with Simple Survey
1:00
Vicasso
Vicasso
Vicasso
0:16
Streamline Your Support Follow-Up Process with Case Flags
Vicasso
Streamline Your Support Follow-Up Process with Case Flags
1:03
Go Beyond a Generic Auto-Response Email to Personalize Your Service with the E2CP Invocable Method
Vicasso
Go Beyond a Generic Auto-Response Email to Personalize Your Service with the E2CP Invocable Method
1:12
Avoid Survey Fatigue when Automating Survey Invitations with Simple Survey for Salesforce
Vicasso
Avoid Survey Fatigue when Automating Survey Invitations with Simple Survey for Salesforce
0:53
Control which fields appear for different support teams in Salesforce [Email to Case Premium]
Vicasso
Control which fields appear for different support teams in Salesforce [Email to Case Premium]
0:56
Merge multiple support cases automatically with Automerge [Case Merge Premium]
Vicasso
Merge multiple support cases automatically with Automerge [Case Merge Premium]
1:15
Wow your customers with the Reply & Timeline Component for Communities [Email to Case Premium]
Vicasso
Wow your customers with the Reply & Timeline Component for Communities [Email to Case Premium]
1:19
Handle Multiple Customer Issues with Case Split
Vicasso
Handle Multiple Customer Issues with Case Split
1:09
How to Unmerge Cases in Salesforce [Case Merge Premium]
Vicasso
How to Unmerge Cases in Salesforce [Case Merge Premium]
0:56
Streamline Customer Follow-Up With Scheduled Comments [Email to Case Premium]
Vicasso
Streamline Customer Follow-Up With Scheduled Comments [Email to Case Premium]
1:05
Easily Eliminate Unwanted Files From Email Signatures In Your Salesforce Org [File Slayer]
Vicasso
Easily Eliminate Unwanted Files From Email Signatures In Your Salesforce Org [File Slayer]
1:07
Seth, Advisor
Vicasso
Seth, Advisor
0:42
Sam, Marketing
Vicasso
Sam, Marketing
0:55
Ketly, Partnerships
Vicasso
Ketly, Partnerships
1:10
Howard, Product
Vicasso
Howard, Product
1:19
George, Sales
Vicasso
George, Sales
0:56
Chad, Founder of Vicasso
Vicasso
Chad, Founder of Vicasso
0:52
Case Flags: Three Ways to Improve Responsiveness
Vicasso
Case Flags: Three Ways to Improve Responsiveness
27:21
2022 Apps Greatest Hits
Vicasso
2022 Apps Greatest Hits
45:22
Get the most value out of Case Flags for Salesforce Service Cloud
Vicasso
Get the most value out of Case Flags for Salesforce Service Cloud
39:18
Ten Things You Wish You Knew about Email to Case Premium
Vicasso
Ten Things You Wish You Knew about Email to Case Premium
35:37
Edit Fields While Merging Cases in Salesforce [Case Merge Premium]
Vicasso
Edit Fields While Merging Cases in Salesforce [Case Merge Premium]
1:08
How to Forward Customer Support Requests into Salesforce [Email to Case Premium]
Vicasso
How to Forward Customer Support Requests into Salesforce [Email to Case Premium]
1:22
Improve Your Support Team's Responsiveness to High-Priority Issues [Case Flags]
Vicasso
Improve Your Support Team's Responsiveness to High-Priority Issues [Case Flags]
1:17
Improve Response Rates by Shortening Customer Feedback Surveys [Simple Survey]
Vicasso
Improve Response Rates by Shortening Customer Feedback Surveys [Simple Survey]
1:00
Manage Support Team Workload With One View in Salesforce [Case Flags]
Vicasso
Manage Support Team Workload With One View in Salesforce [Case Flags]
1:03
Simple Survey: New features
Vicasso
Simple Survey: New features
30:54
Automatically remove social icons and logos with Slaybot
Vicasso
Automatically remove social icons and logos with Slaybot
39:48
Automagically merge cases in Salesforce
Vicasso
Automagically merge cases in Salesforce
37:49
Internet Creations is now Vicasso
Vicasso
Internet Creations is now Vicasso
1:19
Moving with a Purpose: How the Army Prepared Trent Shoemaker for a Career in Technology
Vicasso
Moving with a Purpose: How the Army Prepared Trent Shoemaker for a Career in Technology
0:46
NJBIZ 2020 Best Places to Work
Vicasso
NJBIZ 2020 Best Places to Work
0:21
Innovative Company of the Year 2019: Salesforce Partner, Internet Creations
Vicasso
Innovative Company of the Year 2019: Salesforce Partner, Internet Creations
3:09
MSC Software Success Story
Vicasso
MSC Software Success Story
2:37
2018 NJBIZ Best Places To Work - Internet Creations
Vicasso
2018 NJBIZ Best Places To Work - Internet Creations
0:17
NJBIZ Best Places to Work New Jersey- Internet Creations 2017
Vicasso
NJBIZ Best Places to Work New Jersey- Internet Creations 2017
0:16
Internet Creations - NJBIZ Best Places to Work in New Jersey
Vicasso
Internet Creations - NJBIZ Best Places to Work in New Jersey
0:16